Rules on Rules on Rules

One observation that has come up recently is that we often start with a simple, clearly

defined rule. Then something happens. Then we add more language to address that

situation. Then another situation comes up, and we add even more language. Before

long, the rule has so many layers that it becomes harder to remember what the original

purpose was.

A good example is the suspension process for past-due balances. Each year, members

with a past-due balance receive notices before April 1. If the balance remains unpaid,

membership privileges are suspended and gate fobs are deactivated. The intent is simple:

if a member is not in good standing, campground access is suspended until the member

has paid his bill.

Most members understand and respect that process. However, occasionally a situation

comes up where a suspended member attempts to enter the campground as the guest

of another member in good standing. When questioned, the response is often, “Where

does it specifically say I can’t do that?”

That is how rules begin to grow. A rule that seemed clear in its intent suddenly needs

additional language to address a specific exception or interpretation. Then another

exception comes up, and more language is added. Over time, the rulebook gets longer

and more complicated.

There are a couple of ways to handle these situations. One is to keep adding more

specific language to the rules. Another is to allow the Manager to make a reasonable

determination based on the intent of the rule, issue a violation if appropriate, and allow

the member to appeal to the Hearing Board. In some cases, the best answer may be a

combination of both.

The bigger point is this: rules work best when everyone respects not only the words on the

page, but also the purpose behind them. The more members try to test the edges of a

rule, the more likely it becomes that the rule will need to be expanded. Common sense

and fairness can go a long way toward keeping our rules clear, simple, and manageable.

Respectfully submitted

Jim McClintock President